Returns and Exchanges

If the product is inadequate, please check the following before contacting us.
As soon as we confirm the deficiencies, we will provide information again, so please return them according to the information.
In addition, we refuse returned or refunds due to customer convenience.
In addition, if you do not have a prior notice, you will not be able to respond at all, so please be sure to contact us.

[Flow of correspondence]
・ If you have stock
→ Exchange for the same product

・ When the exchange stock is out of stock
→ Exchange with another product or return refund

We will return and exchange only if you meet all the following.
・ Within 3 days from the date of receipt of the product
・ It does not fall under the following

* Customer convenience
1. The image is different from the product image.
　* In the image and the real thing, there may be differences in the appearance of the color depending on the lighting at the time of shooting, the monitor that you are viewing, and the environment where the product is placed (outdoors and indoor lighting colors). 。

2. Smaller size than expected.

3. Some dirt, fraying, wrinkles, smell,The bottoms are not holes in the buttonhole

In that case, please note that the customer will make a hole by the customer himself.

　* All products are new, but they may be unavoidable in the production process.

4. If you make a mistake in selecting a product or accidentally overlaps.

 5. When the chuck is involved in clothes.

* Because it is a problem that happened at the time of delivery, please pull the part involved with the clothes well.

 

In addition, we can not accept the return (refund) of sale products and lucky bags, so please understand in advance.