About returns and exchanges
If there is a problem with the product, please check the following and contact us.
As soon as we have confirmed the deficiencies, we will give you instructions again, so please follow the instructions and return them.
Please note that we do not accept returns or refunds due to customer convenience.
Also, please be sure to contact us as we cannot respond to returns without prior contact.
[Flow of correspondence]
・When in stock
→ Exchange for the same product
・If replacement stock is out of stock
→ Exchange for a different product or refund
We will only accept returns or exchanges if all of the following conditions are met.
・Within 3 days from the date of receipt of the product
・Not applicable to the following
1. The product image and image are different.
* There may be differences in the appearance of colors between the image and the actual product depending on the lighting at the time of shooting, the monitor you are viewing, and the environment in which the product is placed (outdoor, indoor lighting color type). .
2. Smaller than I expected.
3. Slight stains, fraying, wrinkles, odors, bottoms with no holes in the buttonholes
In that case, please note that you will have to open the holes yourself.
* All products are brand new, but as they are inexpensive products, there may be unavoidable defects in the production process.
4. When the customer selects the wrong product or accidentally duplicates the order.
5. If the zipper is tangled in your clothes.
*Since this is a problem that occurred during shipping, please carefully pull the part that is entwined with the clothes.
Please note that we cannot accept returns (refunds) or exchanges for sale items and lucky bags.