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Contact Us
Please refer to our FAQ before contacting us.
If your issue is not resolved, please contact us with your order number.
If you are unsure, please provide your name and address so we can identify your order.
When contacting us, using the email address you used when placing your order at Belchic makes it easier for us to verify your identity, which is very helpful.
If you have any questions about other products, please feel free to contact us.
As we need to check delivery status and coordinate with our inspection team, we will usually reply within 1-4 business days (excluding weekends and holidays). Thank you for your patience.